Privacy Policy

Privacy Policy

Introduction

Welcome to http://corrosion-protection-procedures.collision-talk.com (referring to our company as ‘we’, ‘us’, or ‘the Company’). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of personal information in alignment with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) from Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) from the United States
  • Utah Consumer Privacy Act (UCPA), Connecticut Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at http://corrosion-protection-procedures.collision-talk.com
  2. Any applications, software, or services we offer under this domain
  3. Interactions through social media platforms linked to our website
  4. Communications initiated by us, such as emails, calls, or text messages

Important Note: This policy does not cover third-party platforms or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy describes the ways in which we interact with users and process personal data during these activities:

  1. Using Our Applications and Services: As an authorized user, your account information, payment details, purchase history, and other relevant data are collected and processed to provide you with our services.
  2. Visiting Our Websites: When you navigate through our websites, we may collect non-personal data for analytics purposes and to improve your browsing experience.
  3. Communications: We may reach out to users via various communication channels, including emails, calls, or SMS, to deliver newsletters, promotional materials, or service updates. Your consent is required for such communications.

Personal Data Collection

We collect a variety of personal information to enhance our services and personalize user experiences:

  • Account Information: Details associated with your registration, including usernames, email addresses, and passwords (hashed and salted).
  • Payment Information: Credit/debit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Data related to your financial status or banking information (if voluntarily provided) for billing or donation purposes.
  • Purchase Information: Items bought, quantities, prices, and delivery locations are collected for order fulfillment.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to personalize content and improve app functionality.
  • Location Data: If you choose to share it, we may collect your location data to provide location-based services or content.
  • Feedback: User-submitted reviews, ratings, and comments are collected to improve our products and services.
  • Social Media Information: When you interact with us on social media, we may gather information from your social media profiles (with your consent) to enhance user engagement.
  • Product Information: Data related to the products you view, search for, or purchase on our sites.

We collect this data through direct user input, form submissions, and automated technologies like cookies and tracking pixels. Third-party sources may also provide us with personal information, adhering to their privacy policies.

Cookies

We utilize cookies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These cookies are essential for the basic functionality of our websites and apps, ensuring a seamless browsing experience.
  • Preference Cookies: We use these to remember your preferences, such as language settings or content display options.
  • Analytics Cookies: These track user interactions with our sites, helping us understand user behavior and improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data based on legal requirements and the original purpose for collection:

  • Data related to account management and transactions is retained for as long as your account is active or as required by law.
  • Purchase history may be kept for billing, tax, or record-keeping purposes.
  • We delete or anonymize personal data when it is no longer needed for the initial purpose or if you request its deletion.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: Data is encrypted during transmission and at rest to prevent unauthorized access.
  • Third-Party Processing: We engage secure third-party service providers to process sensitive information, ensuring they adhere to strict privacy standards.

Children’s Privacy

Our services are not directed towards individuals under 18 years of age. We do not knowingly collect or solicit personal data from children, and we encourage parents and guardians to take an active role in their online privacy.

Your Rights (Subject to Local Regulations)

Depending on your location, you have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you may request the deletion of your data.
  • Restriction: You have the right to limit the processing of your personal information.
  • Portability: Your data can be provided in a structured, commonly used format upon request.
  • Objection: You can object to the processing of your data for specific purposes.
  • Non-Discrimination: Laws may prevent us from discriminating against you for exercising certain data rights.

To exercise these rights or if you have any data-related queries, please contact our privacy team via email at [email protected] or by mail to the address provided on our website.

Changes to Privacy Policy

We reserve the right to update this policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any privacy-related inquiries, feedback, unsubscribe requests, or data access/correction queries, please reach out to us:

Email: [email protected]

Mail: [Privacy Team Address] (provided on our website)